Privacy Policy

1. Introduction

Knox ("we," "our," or "us"), operated by Knox Technologies, Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Wallet addresses and blockchain transaction data
  • Asset information and metadata
  • Communication preferences
  • Support requests and feedback

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features used, time spent, navigation patterns)
  • Analytics data (page views, button clicks, error logs)
  • Network information (IP address, connection type)

2.3 AI and Analytics

We use artificial intelligence and analytics services to provide asset valuation services, improve application performance, analyze user behavior, and detect and prevent fraud. AI valuations are estimates only and may not be accurate.

3. How We Use Your Information

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Provide customer support and respond to inquiries
  • Send important updates and notifications
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except with service providers, for legal requirements, in business transfers, or with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices

You have rights to access, correct, delete, port, and opt-out of certain processing of your personal information. To exercise these rights, please contact us.

7. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • 8605 Santa Monica Blvd PMB 384495, West Hollywood, California 90069-4109
  • contact@getknox.app

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of California.

Knox